Receivables Management: Turning Completed Work into Collected Cash

Collection starts before the invoice

Project teams should understand billing milestones, measurement requirements, approval documents and client submission processes from the beginning.

Create complete billing packs

Missing supporting documents can delay processing. Maintain checklists for invoices, work confirmations, delivery records or other required evidence.

Track ageing

Separate current receivables from overdue amounts and assign a responsible person for follow-up.

Resolve disputes quickly

Quantity, quality or documentation issues should be addressed promptly rather than allowed to remain unresolved through multiple billing cycles.

Receivables management works best when commercial and project teams share the same view of what has been delivered, billed, approved and collected.